This page explains, in one place, exactly what text messages Sourdough Harvest sends, how you agree to receive them, and how to stop.
There are exactly two, and no message is ever sent without one of them.
When you place an order at sourdoughharvest.com, the order form has an optional checkbox. It is unticked by default, and ticking it is never required to place an order. It reads:
To see it for yourself: go to sourdoughharvest.com, scroll to the Order section, choose a pickup option and date, then add any item. The customer details form appears, and the checkbox is beneath the name, phone and email fields. It is shown again, in full, on the review screen before anything is submitted.
Sourdough Harvest runs a private, password-protected admin app (Harvest Bench) that only the bakery's own staff can sign into. In it, the owner may type their own mobile number into a settings field, so that questions left in the chat box on our website are forwarded to them as a text. The same disclosure sits directly beneath that field:
This is the bakery texting itself. Website visitors are never texted when they use the chat box — their question appears back on the same web page they asked it from. No number is ever added here except by someone signed into the bakery's own admin app.
Only messages about your own order. There are four, at most:
Examples of the actual messages:
No marketing, promotional, or bulk messages of any kind. We do not text people who have not ordered from us, and we do not text anyone who did not tick the box.
Message frequency varies and depends entirely on your own orders — typically a small number of messages per order, and nothing at all between orders. Message and data rates may apply, depending on your mobile plan. We do not charge you for messages.
Reply STOP to any message and we will stop immediately. You can also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE or OPTOUT. You will get one confirmation, and nothing after that.
Once you have stopped, we will not text you again unless you reply START — even if you tick the box on a later order. Stopping texts never affects your order: we will still email you about it.
Reply HELP at any time for help, or call us on 404-936-1395.
Mobile phone numbers are never sold, rented, or shared with third parties for marketing purposes. Your number is used to reach you about your own order and for nothing else. Our messages are carried by Twilio.
Sourdough Harvest · Metro Atlanta, GA
sourdoughharvest@gmail.com · 404-936-1395
See also our Privacy Policy and Terms & Conditions.
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